Tag Archives: team

Program Manager, Forecasting & Quantification

Principal Duties and Responsibilities

  • Lead a team of technical staff to meet project objective focused on strengthening GRZ-led forecasting and quantification, procurement planning and stock monitoring activities.
  • Develop capacity building interventions for GRZ and supply chain partners who coordinate to ensure a reliable supply of health commodities for Zambia.
  • Manage a team to design and roll out innovations to increase sustainability of forecasting, quantification and commodity monitoring activities.
  • Work through team to establish monthly reporting on national supply levels and procurement plans to identify potential supply gaps early and develop responses to mitigate impact on service delivery.
  • Supervise forecasting and quantification specialists, including develop roles and responsibilities; design and monitor professional development plans, and conduct annual performance appraisals with supervisees.
  • Ensure all contract deliverables met within areas of forecasting and quantification.
  • Represent PSM project at technical meetings with collaborating partners, senior government officials and/or donor agencies.
  • Ensure forecasts and supply plans for all product classes are available and updated on a quarterly basis to inform inventory purchasing and manufacturing planning.
  • Maintain tight coordination and communication between the FASP, Procurement and Field Support units.
  • Work collaboratively with the partners and the in-country quantification core teams to review country supply plans for all commodities. Recommend adjustments and reach consensus with in-country program management as needed.
  • Work with the Procurement team to ensure that the procurement plans comply with demand forecast and resolve any discrepancies.
  • Develop, maintain and distribute the weekly late order report and drive action to resolve outstanding consignments.
  • Develop and manage team annual work plans and budgets based on project resources available and intended annual and life of project targets set according to and USG priorities.
  • Exhibit Chemonics values and build culture of “Living our Values” within the team.
  • Verify that USAID regulations, Chemonics policies, and quality management best practices are enforced consistently.
  • Carry out additional responsibilities as may be assigned from time to time in consultation with supervisor of record.

Job Qualifications

  • Bachelor’s degree required; Master’s or other advanced degree is an added advantage.
  • Minimum seven years of experience working in supply chain management (preferably in public health) with substantive experience in forecasting and quantification, procurement, commodity policy, management, and supply chain systems strengthening.
  • Thorough knowledge of USAID funding and its contractual and reporting requirements required; experience working on USAID-funded health programs strongly preferred.
  • Demonstrated skills in relevant forecasting software (Quantimed, Forlab and PipeLine), or other similar computer software programs, as well as general-purpose software such as Excel, Access, etc.
  • Strong leadership and motivational ability.
  • Strong written and oral communication skills.
  • Excellent problem solving and decision-making skills.
  • Written and spoken English proficiency.

Location of Assignment

  • The location of assignment is Lusaka, Zambia with intermittent travel throughout the country.


  • Program Manager, Forecasting & Quantification will report directly to the Supply Chain Operations Director or his/her designee.

To Apply:

Send electronic submissions of your CV, cover letter and highest necessary qualifications to psmzambiarecruit@gmail.com by 12pm on March 23, 2018. Please include clearly the position in the subject line of the email. No telephone inquiries, please. Finalists will be contacted. Please ensure that you mention www.gozambiajobs.com as the source of this job advertisement.

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National Sales And Service Assistant


Location: Lusaka

Are you up for a challenge and looking to join a fast-growing start-up as a National Sales & Service Assistant?

We are looking for a highly motivated, hard-working and enthusiastic individual who has got Sales, Marketing and/or Customer Care experience and is able to assist our team in Lusaka with their National Sales and Servicing responsibilities.

Key Characteristics

  • Sales, Marketing, Customer Care experience.
  • Good communication skills.
  • Excellent understanding of Microsoft Word, Excel, Powerpoint.
  • Computer Literate.
  • Diploma/ Degree: Library Information Studies.
  • Grade 12 certificate (good Mathematics & English results).
  • Professional & Proactive attitude.
  • Comfortable in an independent role.
  • Highly organized.

Do you match the above-mentioned requirements?

Please send your full application including:

  • “What Computer tools are essential in a Sales role? Why? (min.300words)
  • CV
  • 2 References (previous employers)
  • Copy of any academic certificates

How to apply?

E-mail: recruitment@vitalitegroup.com

(Please indicate the role you are applying for in the subject)

Address: VITALITE HR Department, Head Office, 15 Lubwa Road, opposite

International Labour Organization (ILO), Rhodes Park, Lusaka.

Please ensure that you mention www.gozambiajobs.com as the source of this job advertisement.

Closing Date: 2nd March, 2018.

Please note that incomplete applications will not be considered.

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Branch Manager (Multiple Locations)


Investrust Bank Plc is looking for suitably qualified, vibrant, self-motivated individuals to fill the position below that have fallen vacant under the Retail and Business Banking and Operations Departments respectively.

Position title: Branch Manager

Locations: Soweto Branch, Mongu Branch, Kafue Road Branch, Levy and Chipata Branch

Purpose of the Job

Reporting to the Head Retail and Business Banking, the job holder will be required to drive and deliver exceptional retail business performance, throuoh the provision of efficient business management, powerful leadership, team development and achievement of operational rig our excellence.

Duties and Responsibilities

i) People Management:

  • Achieve target sales service, working with the team leaders and branch staff through in-branch business development activities, effective Banking Hall management and providing feedback to the team.
  • Build and develop a high performing team through embedding performance development and coaching. Ensure that team members recel ve coaching and feedback in order to develop to achieve their maximum potential.

ii) Business Management

  • Budget accountability by way of being responsible for achieving annual sales targets as agreed with the Head of Retail and Business Banking and monitoring of progress towards achieving targets is done on a monthly basis.
  • Responsibility for maintaining a healthy balance sheet in the branch i.e. ensunng the assets on the books of the branch are performing to expected standards, that low quality assets are kept to a minimum and that the earnings contribution of the branch is within acceptable levels Brand, Product and Business proposition by providing clear direction to branch staff on the Investrust Bank Retail businessobjectives, translating and prioritizing into business performance measures at branch level.

iii) Rigour/Compliance

  • Ensure compliance with operations risk and rig our requirements e.g. health & safety standards, security of premises, KYC and anti-money laundering measures.

iv) Customer Service

  • Take ownership of queries complaint resolution processes and review monthly trend analysis and provide input into action plans to prevent recurrence,

v) Administration

  • Provide feedback on the performance or service delivery of external service providers (such as courier service, cleaning service etc. ) to the senior manager and Head office procurement, to assist them with future contracts.

Qualifications and Experience

  • University Degree in Business Administration or other relevant discipline
  • At least 3 years retail supervisory experience

Applications and CVs should be emailed to:jobs@investrustbank.co.zm not later than 24th February, 2018.
*Please note that only shortlisted candidates will be contacted.

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An Engineer/Technician will support the Engineering Team to efficiently maintain all hotel operations such that safety, security, conversation, and compliance are ensured at the highest levels.

What will I be doing?

As Engineer/Technician, you will support the Engineering Team to ensure that engineering and maintenance operations within the hotel, including general property maintenance energy conservation, are working properly and to standard. You are also responsible for the development of the Engineering Team and staying abreast of compliance regulations and procedures in the field of Engineering, as required for hotel standards. Specifically, an Engineer will perform the following tasks to the highest standards:

  • Perform day-to-day routine and preventative maintenance within the hotel rooms
  • Respond promptly and efficiently to any maintenance calls that arise
  • Execute the preventative maintenance schedule and ensure all equipment and designated areas are maintained to the required standard
  • Assist in the implementation of energy conservation program
  • Recommend maintenance system improvements and energy savings
  • Maintain all tools, equipment, and working areas in good condition
  • Keep your technical training knowledge and skills up to date

Job Requirements

What are we looking for?

An Engineer/Technician serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

  • A certificate in a specialized field such as Electrical, Mechanical, Refrigeration, Carpentry, or Plumbing, required
  • Current working knowledge of general maintenance and engineering work
  • Experience in the Maintenance Department of a large hotel, hospital, ship, and/or restaurant complex or similar
  • Strong work ethic
  • A passion for delivering great customer service
  • Ability to work without close supervision and within established timeframes

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

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Senior Sales and Marketing Officer

Job Title: Senior Sales and Marketing Officer

Key Result Areas and Responsibilities

  • PLANNING- Preparing, planning and project managing and publication of all publicity material to maximize brand promotion.
  • CREATIVITY- Creating marketing campaigns and working with the company’s external PR agency to see them executed.
  • COMMUNICATION- Creating and developing new innovative ways to communicate the company message to their existing customers.
  • SALES EFFORT- Contributing to the annual sales and marketing plan.
  • RESEARCH- Ensure the potential target industries and customers. Ensure that the marketing activity fits with the Company’s marketing strategies.
  • ACTIVITY EVALUATION- Planning and project managing marketing events and evaluating their success. Evaluating the effectiveness of all marketing activities.
  • PARTNERSHIP DEVELOPMENT- To build effective relationship with a range of partners including key internal officers/teams, external customers and developers.
  • REPORT PREPARATION- Prepare reports on the results of marketing and sales effort for senior management on a weekly basis.
  • TRAINING- Train the Sales Team on Techniques and provide advice to the team accordingly.


  • Meet monthly sales targets that are provided by the management
  • Ensure customers brought in by yourself pay in full either upon sale, or if approved by management to sell on credit, that they meet their deadlines
  • Make all clients aware of the one month deadline of payments on credit unless otherwise.
  • Ensure that the sales manager is provided with a daily report of all sales
  • Work closely with the Sales Manager to enable marketing and/or advertising campaigns and brand promotion
  • All commission based sales will be paid on quarterly basis
  • No commission will be paid on credit customers
  • All customers taking goods on credit should be referred to the legal manager to fill out the necessary paper work and provide approval prior to sale.
  • Employee performance will be analysed on a monthly basis according to the sales and targets provided by management.
  • Required to inform the management of any issues relating to outstanding accounts without delay.
  • Monitor all employees under your care and ensure that they are abiding by their tasks and responsibilities.

Qualifications and other requirements:

Education: Full Grade twelve certificate with 5 O levels  including English and mathematics. The Senior Sales Officer must have a bachelor’s degree in Communications, Business Administration, Business Management, Marketing, or any other related filed. An equivalent of this requirement in working experience is also acceptable.

Communication skill are a must have for this position, in both verbal and written form. These skills are especially necessary in building relationships with consumers and external partners

experience A candidate for this position must have had working experience of at least 2 years in a sales position within a complex and fast-paced business environment. A suitable candidate will also demonstrate experience in sales research and how raw information and data is processed to become useful insights that assist the sales department in establishing appropriate strategies that lead to the achievement of goals and targets.

Interpersonal Skills: Certain interpersonal skills will be necessary for a Senior Sales Officer.

Please ensure that you mention www.gozambiajobs.com as the source of this job advertisement.

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Team Leader Collateral

Ends 29 Dec 2017


Provide efficient and effective oversight and supervision over Collateral Officers, internal security documents and centralized security safe custodian function ensuring security documents are held and in good legal order, tidy and available.

Experience and qualifications

  • Grade 12 Certificate with 5 credits and passes in English and Mathematics.
  • Degree or Diploma in any relevant field.
  • 3-4 years related Banking Experience.
  • Record/document management, with ability to modify and improve filing systems, or implement new filing systems.
  • Credit experience and obtaining securities will be an added advantage.


  • Receive instructions from Head Legal for inter alia, preparation of internal security documents including discharges and memorandum of release, ensuring output of the highest quality while adhering to laid down procedures in order to safe guard the Bank’s assets.
  • Perform an Office Administration role, serving as secretariat as regards internal security documentation, track, control and influence administrative activities with the specific aim to increase and improve operational efficiencies, Collate, manage and report on daily / weekly / monthly administrative operational progress as aligned to strategic objectives.
  • Final verification of correctness of signed collateral documents before draw down to eliminate any risk factors pertaining to the completeness of the overall collateral documents.
  • Attend to drafting of Facility letters across the Business Units.
  • Provide support to the security perfection process ensuring output of the highest quality whilst adhering to laid down procedures in order to safe guard the Bank’s assets.
  • Provide timely input in the legal credit assessment process and effectively participate in managing legal credit risk.
  • Comply with governance in terms of legislative and audit requirements.
  • Provide guidance and backup support to Collateral Officers for internal document preparation, Supervise and manage the efficient and timeous completion of the safe keeping functions, filing, storage and uplifting of securities from the vault, maintain control over the flow of original securities documents, adhering to laid down procedures to prevent documents being lost.
  • Supervise accurate record-keeping, logging, stamping and filing of documents and registers in the team, ensuring that an accurate and up to-date physical and electronic tracking process is maintained each time a document passes hands. prepare monthly collateral / security schedules on outstanding items.
  • A contact point with Relationship Team and Business Units for outstanding items and confirmations of security held prior to pay outs, follow-up outstanding security items with stakeholders prior to and following lodgement to include but not limited to fee notes to service providers, valuations, outstanding ground rent and rent, expired insurance and others following takeovers of facilities from other financial institutions.
  • Attend to preparation of discharges and memorandum of satisfaction following pay-outs or take overs before final sign off by Head Legal.
  • Any other duties as assigned from time to time.
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Retail Shop Supervisor (Ndola)

For Yalelo, customers are at the forefront of everything we do and our wholesale depot operations are pivotal in ensuring that our service delivery is unparalleled. An opportunity has arisen for a talented Retail Shop Supervisor to be part of a small team that works as part of a highly functioning unit to ensure that your designated shop is operated and run in a smooth and efficient manner whilst adhering to all food safety requirements.


  • Maintaining the highest of standards across the shop, ensuring that supply adequately meets demand
  • Managing routine procedures whilst ensuring that all policies are adhered to
  • Delivering and achieving against set KPIs including sales, shrinkage, cost savings, profitability
  • Supervising, leading and developing the team to deliver high levels of performance
  • Engaging with customers and building relationships with them to provide feedback on service with a view to continuous improvement of the customer experience
  • Maintaining food safety and local regulatory standards
  • Other duties as assigned


  • Minimum 18 months’ work experience
  • 6 months+ experience as a supervisor – within a wholesale/retail environment would be advantageous
  • IT literate – MS Excel, E-mail
  • Ability to communicate clearly and effectively with customers and key stakeholders


  • Responsive and proactive
  • Attention to detail
  • Ability to thrive in a dynamic, fast-paced environment
  • High standard of integrity
  • Self-motivated and customer focused

Apply here if you’re the one!

Please ensure that you mention www.gozambiajobs.com as the source of this job advertisement when applying for this role.

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Recruitment at Zambia National Commercial Bank

Zambia National Commercial Bank Plc (Zanaco) is inviting applications from suitably qualified and experienced individuals for the following job aimed at contributing to the Bank’s strategic vision, in Risk Division under the Retail Credit and Collections Department at Head Office:-


To manage Retail Credit portfolio information requirements on the Bank’s lending activities in Retail Credit Department, to facilitate the formulation of relevant policies and evaluation of the Retail credit portfolio in respect to performance, composition, concentrations, impairments as measured against relevant Bank Policies – Credit Policy, Risk Appetite Statement, Business Underwriting Standards and portfolio indicators.


Improving MIS initiatives and processes to enhance service delivery to all business units in order to radically improve decision making. Support the team in meeting key Reporting deadlines in line with existing service level agreements. Preparation of detailed analytical information retrieved through processes, and routines that are efficient and consistent with the operational procedures to meet the Bank’s information requirement needs.


All applications MUST have an application/cover letter, copies of qualification certificates including Grade 12 and detailed curriculum vitae indicating the position being applied for in the subject line and should be sent by email to vacancies@zanaco.co.zm no later than Wednesday, 20th December, 2017.


Zanaco provides equal opportunity in employment for all qualified persons and prohibits discrimination in employment (women are encouraged to apply).

Site HSE Manager

With subsidiaries in more than 21 African countries, BIA’s operations are in the Sales and After-sales services of equipment for mines, quarries, public works, recycling, handling and power generation in West and Central Africa. BIA is able to offer a wide range of equipment and accessories from well-known manufacturers such as Komatsu, Sandvik, Bomag, Cummins and Yale.

BIA Zambia is currently looking for a Site HSE Manager for its operations to be based in Kalumbila.


Risk assessment

  • Update the risk assessment and hazards identification twice a year, for each semester.
  • Ensure that control measures are smarts, sufficient and necessary
  • Ensure the quality of all site specific risk assessments activities and tasks.
  • Ensure that out comings of risk assessments are understood and dually communicated to the site management team.

Legal compliance

  • Identify all applicable legal requirements as well as other HSE regulation texts
  • Check periodically the legal compliance as well as other applicable regulations
  • Implement and maintain all necessary tools and actions for legal conformity and compliance.


  • Elaborate a comprehensive training matrix including liaising with the categories and periodicity.
  • Do the HSE trainings and sensitizations
  • Induction for all new comers on site
  • Ensure that the training program is implemented followed up on a monthly basis

HSE system

  • Ensure the JHA (Job hazards analyses) are dually done for all special tasks, and control measures implemented before the job realization.
  • Liaise with the team during elaboration of SOP for all hazardous activities.
  • Insure that SOPs are periodically revised
  • Train everyone on the SOPs
  • Ensure the design of identification and synthesis sheets for tools / equipment and chemicals, and ensure their implementation and availability for all.
  • Ensure the reporting of accidents / incidents at work, conduct investigations, analyze causes and participate in the definition of corrective and preventive actions and evaluate their effectiveness
  • Ensure the respect of the client exigencies and procedures
  • Ensure that weekly inspections are done and action plans implemented
  • Liaise with the client HSE and communicate with the management on their evolution
  • Implement the safety management plan and / or the workshop manual on the mining / workshop site and report the progress to the Regional HSE Manager.
  • Develop and implement the annual HSE plan


  • Make a regular follow up of the site performances
  • Analyze KPIs and come up with action plans
  • Send the weekly report to the HSE Regional manager

Emergency plan

  • Write or adapt an emergency plan for the site
  • Liaise with the client to ensure periodic emergency drills, report and implement improvements
  • Ensure that staff are trained in emergency preparedness


  • Ensure back up of HSE supervisor if necessary
  • Manage documentation accordingly to the BIA procedure
  • Stop all activities if safety of the staff is not guarantied
  • Be the interface between the Regional HSE Manager and the site


  • Minimum of 5 years in the mining industry
  • Project management experience
  • 3 years of management experience on site
  • Knowledge of the OSHAS 18001 Standards
  • Fluent in English language
  • Proficient in MS Office
  • Safety experience in inspections of lifting equipment
  • Working at height safety experience
  • Good knowledge on risk assessment methodology
  • Knowledge in emergency preparedness


  • Communication skills
  • Developing & coaching others
  • Initiative & pro-activity
  • Relationship building
  • Technical & professional expertise

Application process:
Interested applicants meeting the criteria specified should apply directly via www.careers.biagroup.com or online using this specified link https://ldd.tbe.taleo.net/ldd03/ats/careers/v2/viewRequisition?org=BIAGROU&cws=43&rid=4593 by 10 November 2017.
Please ensure that you mention www.gozambiajobs.com as the source of this job advertisement when applying for this role.

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Siavonga-Based Automotive Mechanic

Yalelo is a leading supplier and pioneer of aquaculture in Zambia, bringing together local resources and world-leading practices.  Founded in 2011, we have grown quickly to become the leading fisheries firm in Zambia and among the largest aquaculture firms in Africa. We breed and grow our tilapia on the shores of Lake Kariba and sell our product fresh nation-wide.

Yalelo is looking for a talented individual to join the team as an Automotive Mechanic, to offer Support to our Engineering Team.

Duties and Responsibilities

Under the guidance of the Engineering Manager, the Automotive Mechanic will be responsible for, amongst other things:

  • Receiving job requests/instructions from supervisor with all detailed instructions to handle the preventive maintenance or breakdown
  • On breakdown of any mobile equipment, inspection the machine and diagnosing faults, cause of the same and identifying materials required to do the job.
  • Carrying out planned repair works on mobile plant as per plans produced in the section and in conformity with equipment specifications and standard instructions.
  • Testing all completed work to determine quality of workmanship and handover to users upon satisfactory test.
  • Completing maintenance checklists/breakdown reports and handover the same to mechanical supervisor upon completion of works.
  • Ensuring Safety is adequate in area were he/she is working.
  • Ensuring he/she has correct PPE before undertaking any work.
  • Ensuring safe storage of replaced parts that are re-usable.
  • Ensuring work place is left clean free of scrap, oil and debris.
  • Handling breakdowns without any instructions given by supervisor on what or how to diagnose or trouble shoot on the machine
  • Handling unplanned major breakdowns without spares by mean of modifications to standard in which machine is able to work
  • Advising users of machines if there is misapplication of machinery to avoid unnecessary breakdowns
  • Identifying spares by use of service and parts manuals with the use of Fiix
  • Leading others involved in maintenance tasks
  • Assisting in preparing preventative and predictive maintenance schedules
  • Can be called upon to assist in the preparation of capital and operating budgets
  • Assisting in ordering replacement equipment, parts and supplies
  • Updating maintenance and repair logs and records
  • Performing other related duties as assigned.


  • Automotive Mechanical or Technical Diploma/Advanced Craft Certificate/ Diesel Engine Vocational Training
  • 5 years experience in mechanical maintenance , heavy marine or transportation industrial environment
  • Plant fitting or related experience will be an added advantage.

Person Specification

  • High level of integrity and ethically principled
  • Understands and is familiar with basic hydraulic systems
  • Strong communication skills, both verbal and written
  • Ability to lead teams and ensure timely completion of tasks
  • Accurate and meticulous
  • Disciplined and respectable
  • Ability to work Monday to Saturday

We invite suitably qualified individuals to submit their applications before 3rd November, 2017. Please Apply Here.

Please ensure that you mention www.gozambiajobs.com as the source of this job advertisement when applying for this role.

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