Second Level Engineer, Mobile Money Operations

Profile Summary

The candidate will be responsible for MFS Operations, implementation, and Project Support on Mobiquity & Mobile Money infrastructure / Service

Position Requirements

  • Service Management: Responsible for managing day to day operations and 2nd level support for AM/Mobiquity platform for Telecom Operator –24x7x365
  • Platform Administration: To pro-actively monitor, manage and optimize resource/capacity utilization.
  • Would also be in charge of performance monitoring and Statistical Reporting
  • Revenue Assurance: To ensure compliance to data security standards and revenue assurance.
  • Change Assurance: To generate job orders as per change management procedures.
  • Incident management: To ensure fault reporting and escalation as per SLA
  • Availability Management: To monitor and manage Systems to ensure end to end service availability as per platform KPI.
  • Supplier Management: To provide trouble ticket escalation to relevant suppliers.
  • Reporting: To provide Technical, Performance and Statistical Reporting of the above support systems.
  • Standby: To ensure team schedule for after hour’s standby for Value Added Services and AM Division.

Roles and Responsibilities

  • Analyze, enhance and manage the support of Mobile money applications
  • Resolve application problems within agreed SLA’s and coordinates users’ requirements
  • Actualize policies and procedures guiding the Mobile money applications to ensure that integrity of applications are not compromised; and maintain optimum security of all data in the platform for business continuity and contingency planning purpose
  • Work closely with the vendors during projects implementation and ensure business requirements are properly implemented
  • Develop and maintain documentation for supported infrastructure.
  • Supervise and ensure knowledge improvement of L1 resource
  • Manage Client communication with Technical, Business and Sr. Mgmt. at Operator
  • Responsible to deliver all Contractual scope and meeting KPIs/SLAs with no penalty
  • Responsible for C-SAT for overall Operations
  • Responsible for adhering to all Processes related to Operations – IM/PM/CM/ and RCA
  • Perform periodic Governance reviews with Operator Team and KPI/SLA sign offs with them
  • Co-ordinates with various internal stake holders for all deliveries
  • Manage Local Operations teams & Review customer feedback with team
  • Develop and implement plans to improve Total Customer Experience




Qualifications

  • Holding a bachelor degree/ Master Degree in Tech preferable BE/BSC/B-Tech/MCA.
  • Oracle Certified Database Administrator (DBA)

Experience

  • Minimum of 4 years technical experience
  • In depth knowledge of a Mobile financial platform

Functional Skills

  • System Administration (Unix & Windows) and Unix scripting
  • Database Performance Tuning, Database Security, Database Management and Data Maintenance.
  • Good knowledge of mobile money and/or banking technologies and Telco Intelligent Network/Charging Systems
  • Experience of protocol domains in Mobile Money Network/Environment such as ISO, HTTP get/post, HTTPS and other known standard protocols like SMPP, Diameter, SNMP, SOAP etc.
  • Excellent knowledge managing 24×7 Operations for Telecom operator
  • Interpersonal and team management skills.

Salary range in USD:   2,000 – 2,500

Please ensure that you mention www.gozambiajobs.com as the source of this job advertisement.

Deadline:  19th January 2018

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Grade Four Teacher

A reputable private school is seeking to recruit an experienced Grade 4 Teacher to start work immediately.

  • You shall have not less than Five years experience from a reputable private school
  • A minimum of a diploma in primary Teaching
  • A full grade 12 certificate with minimum of credit in Math, English, Science

If you meet the above send your CV to ali87mohammed@gmail.com or hard copies to:

The Advertiser
P.O. Box 31721
Plot 36 Makeni Rd
Makeni
Lusaka

Please ensure that you mention www.gozambiajobs.com as the source of this job advertisement.

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Assistant Logistics Officer

Job Title: Assistant Logistics Officer

Key Result and Accountabilities

  1. Dispatch– Ensure that dispatch is prioritized appropriately and ensuring that credit limits are not exceeded.
  2. Daily Check-ups– Conduct a walk through everyday to ensure that there are no delays in deliveries
  3. Stock Record– Entering data relating to inventory related activities
  4. Verification– Stock amount Daily update of stock inventory
  5. Data– Ensure that all deliveries are entered on a daily basis
  6. Fueling of Vehicles– Ensure that all vehicles have fuel at all times and that they are kept tidy at all times.
  7. Distribution– Must oversee and handle the distribution of company products. Ensure that all delivery notes are signed, and attend to customer complaints.

Tasks and Responsibilities

  • Plan and schedule daily deliveries to sites, customers and collection/deliveries from suppliers to report to logistics officer.
  • Ensure that correct quantity of goods are being delivered at the correct time and dates agreed to between the client and the company.
  • Provide delivery/collection routes and ensure the drivers abide by all instructions given to them.
  • Ensure that all delivery notes are signed by the customers and/or site managers upon delivery of the goods.
  • Monitor fuel consumption and ensure log sheets for fuel are checked and approved on a daily basis
  • Follow-up on drivers’ location and whereabouts at all times
  • Check daily site requisition form for projects, before submitting daily to the Logistics Officer
  • Check and approve daily site returns form for projects before submitting to the Logistics Officer.
  • Ensure llaoding and offloading of materials is done on time and efficient manner, and that items are checked before leaving the primises
  • Ensure that delivery notes are approved with signatures before submitting them to the Logistics Officer
  • Follow-up on any other instructions provided by the Logistics Officer and/or management team

Reporting Relationships

  • Reporting to Logistics Officer




Qualifications

  • Grade twelve certificate with at least 5 O levels including English and mathematics
  • Drivers licence
  • Certificate in Transport and logistics, any other business related course will be added advantage
  • Working experience of minimum 2 years

Please ensure that you mention www.gozambiajobs.com as the source of this job advertisement.

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Truck Sales Executive

TRUCK SALES EXECUTIVE

Automotive Distributor, Lusaka, Zambia

Our Client, a well-known, established and professional automotive distributor has a job opportunity for a Truck Sales Executive. Successful candidate will be responsible specifically for both NEW and USED Trucks. Ideally looking for a sales person from with Commercial Vehicle sales (ie buses and trucks). If they has previous experience selling Volvo, Mercedes or MAN will be added advantage.

JOB SPECIFICATION

REPORTING STRUCTURE

Reporting To: Senior Management
Supervision Of: Self
Interacts With: Clients, Customers and staff

JOB DESCRIPTION

Proven sales record in light trucks, heavy trucks, other commercial vehicles, or similar
Knowledge of and experience selling trucks
Excellent written and verbal communication skills as well as good listening skills
Must be the type of person who thrives on making cold calls and enjoys new business development
Exceptional time management skills
A team-player attitude and the ability to get along well with individuals from all walks of life
High degree of self-motivation
Be a problem solver who will do what it takes to get our customers the results they need

CANDIDATE SPECIFICATION

Experience: 4 years
Education Level: Diploma Level
Qualifications: Diploma in Automobile or Similar Technical qualification
Software: Computer Literate
Equipment: Industry related
Knowledge Of: Commercial Vehicle industry
Skills To: Make cold calls and business development
Ability To: Time manage
Personality: Ability to get along well with individuals from all walks of life

ORGANISATION

Industry: Automotive Distributor
Culture: Diverse
Gender Profile: Mixed
Age Profile: Between 25 and 50 years of age

TERMS AND CONDITIONS

Employment: Permanent
Location: Lusaka, Zambia

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Electricians, Welders and Plumbers

A well renowned agro-company is looking for electricians, welders and plumbers.

Minimum qualification – Crafts Certificate.

Please send your CV to talentmanager2018@gmail.com.




Please ensure that you mention www.gozambiajobs.com as the source of this job advertisement.

Please put the position you are applying for in the Subject of the Email and please include your monthly salary expectations in the message.

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Electrical Engineer (Supervisor)

Electrical Engineer Job Summary

Our company is searching for an accomplished, experienced electrical engineer with the passion and motivation to contribute to innovative, industry-leading projects. The electrical engineer will collaborate with a variety of colleagues across project teams from engineering and product development to implementation and manufacturing. In addition to being a team player, our ideal candidate is a self-motivated problem solver who finds pragmatic solutions to highly technical challenges.

Electrical Engineer Duties and Responsibilities

  • Design functional electrical systems through the development and testing of components
  • Research and design components for electrical equipment and systems for use in commercial, Power Plant or scientific industries
  • Supervise the installation of electrical equipment, components, and systems
  • Inspect and observe facilities to evaluate the efficacy and quality of electrical systems, components, and products
  • Devise testing methods and properties to confirm the functionality of electrical components and systems
  • Develop electrical products and systems to meet customer specifications
  • Research and test manufacturing and assembly processes; develop innovative processes to improve or modify current methods
  • Conduct research to collect and analyze data to create reports about ongoing projects
  • Comply with local, state, and federal regulations to uphold the company’s reputation
  • Communicate engineering information across teams and departments to facilitate successful completion of large-scale projects
  • Troubleshoot to solve unforeseen problems with product design or implementation
  • Maintain detailed database to catalog products and component parts
  • Train and supervise technicians to assist in project completion
  • Expand professional and technical knowledge of leading-edge developments in electrical engineering through participation in professional organizations, networking events, and educational workshops
  • Review industry publications to maintain a current perspective on the electrical engineering field




Electrical Engineer Requirements and Qualifications

  • Bachelor’s degree in Electrical/Electronic engineering (Power) or similar field preferably graduates from The Copperbelt University, The University of Zambia or any recognized institution.
  • Previous work experience in electrical engineering or related position in the mines.
  • Proficient in the use of AutoCAD or other computer-aided design software applications
  • Ability to write clearly about highly technical subject matter
  • Thorough understanding of electronic systems and component materials
  • Capacity to analyze a problem from multiple perspectives and explore creative solutions
  • Exceptional verbal and written communication skills
  • Strong public speaking and interpersonal skills
  • High attention to detail with a desire for excellence
  • Ladies are encouraged to apply

Closing date 20th January 2018.

Please ensure that you mention www.gozambiajobs.com as the source of this job advertisement.

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Procurement Practitioner

Yalelo is looking for a dynamic, action-oriented Procurement Lead to take responsibility and accountability for the purchase of goods, materials and services to ensure that the company’s operational needs are met, taking into account price, quality and delivery and to ensure continuity of supply.

Responsibilities

  • To proactively work with budget holders to ensure that value for money and excellent service levels are maintained and optimised across all categories of expenditure
  • To maintain appropriate formalised purchasing policies, compliance and procedures across the business
  • To develop a suitable contract database and ongoing protocol for ongoing supplier management including the ongoing creation, rationalisation and management of preferred suppliers
  • To act as functional Lead and provide support in process execution and best practice to team members
  • To ensure payment terms are managed and optimised in favour of the business
  • To produce management information and reporting to continuously improve functional unit performance
  • To undertake any other duties as requested by the Senior Management team, in accordance with the scope and responsibilities of the role.




Person Specification

  • A Business related Bachelor’s Degree is preferred
  • Minimum 2 years’ experience working in a fast-paced purchasing/procurement environment
  • Good communication skills
  • Exceptional computing skills
  • People management skills
  • Well-developed negotiation skills with the ability to resolve conflict situations.
  • Ability to work well under pressure within timeframes

Deadline for applications: 14th January, 2017

Please ensure that you mention www.gozambiajobs.com as the source of this job advertisement.

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Driver Cum Mechanic

Cure Chem is a Multinational Company established in India, South Africa, Zimbabwe, Zambia, Mozambique and Tanzania. It is a leading supplier of various chemicals and provide water treatment services. We are recruiting for the position of Driver Cum Mechanic.

DUTIES AND RESPONSIBILITIES

  1. Daily inspection of Vehicles to ensure that they are in road worthy condition, cleaned and check fuel levels.
  2. Facilitate periodical Vehicle Services
  3. Drive assigned vehicle to deliver various items or company officials to and from different places in accordance with given instructions
  4. Carry out minor repairs on the vehicle, but refer major ones to the superiors for further action
  5. Operating the forklift – offloading, loading and stacking.
  6. Ensure that all documents accompanying the consignments being transported are collected from the office concerned
  7. Identifying and reporting (to relevant personnel) nonconformity, safety hazards and any other problems pertaining to quality management systems.
  8. Deliver documents as instructed, and collect quotations
  9. Perform any other tasks assigned by supervisor




MINIMUM QUALIFICATIONS

  1. Grade 9 / 12 Certificate
  2. Valid Driver License Class C or PSV Driver license.

WORKING EXPERIENCE

  1. At least three years driving experience.

PERSONAL ATTRIBUTES

  1. Smart
  2. Mechanical knowledge
  3. Team player
  4. No criminal record
  5. Excellent communication skills, well organized and matured.

Interested and qualified candidates must send their detailed CV and application letters to hrasst.cczl@curechem.com not later than 15th January 2018. Please ensure that you mention www.gozambiajobs.com as the source of this job advertisement.

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Credit Analysis Specialist

Zambia National Commercial Bank Plc (Zanaco) is inviting applications from suitably qualified and experienced individuals for the following job aimed at contributing to the Bank’s strategic vision, in the Commercial Division under the Commercial & Agriculture Banking Department to be based in Kitwe and Lusaka:-

CREDIT ANALYSIS SPECIALIST (X2)

JOB PURPOSE

The key function of this role entails working with the Relationship Managers to deepen the wallet share of existing Customer Relationships as well as developing new relationships with a view of driving revenue and market share growth. This will be achieved by pro- actively assessing credit risk of assigned portfolio/accounts with a view to minimising loss and maximising Risk Adjusted Revenues through the Credit Review process and presentation to the approving authority for approval.

Under the supervision of the Head Commercial Banking and Head Corporate Agriculture respectively, the following are among the Job Key Responsibilities:-

  • Actively participate in the preparation of the credit applications of customers and in overall monitoring and control of the quality of the portfolio of borrowing customers.
  • Analyse customers’ risk using credit skills, ratio analysis, cash flow projections using the Bank’s provided platforms, evaluation of parent support policies, credit grading and judgment of management and strategy
  • The job holder will provide support to the Relationship Manager in ensuring that all aspects of the control framework are adhered to.
  • Assist with preparation and update of Early Warning List customer records and participate in the customer high – medium /low risk remediation exercise.
  • Act as liaison for Risk Management information purposes with customers, accountants, lawyers and any other relevant people.
  • Jointly structure facilities with Relationship Managers to meet individual client’s needs with a view to maximising earnings and minimising risk and bad debts.
  • To understand customer needs and inherent credit risk and act upon them.
  • Carry out research work and analyse market information so as to counter competitive pressures.
  • To ensure that all credit facilities conform to internal Credit Policy and regulatory guidelines.
  • Monitoring of credit quality and risk with the Relationship Manager by highlighting early warning signs of credit deterioration.
  • Obtaining and analysis of financial statements and raising appropriate concerns.
  • Recommending minimum pricing ranges/ risk margins using existing tools.
  • Audit preparedness at all times and prompt co-operation with regulators and internal auditors where we have been inspected by regulators/internal audit.

INTERNAL/EXTERNAL CONTACT

  • External: Customers/Clients, Local Regulators on statutory matters.
  • Internal: All Divisions.




QUALIFICATIONS AND EXPERIENCE

  • Degree in Economics, Finance, Sales or Marketing or equivalent.
  • At least three (3) years banking experience.
  • Proven ability to instigate changes in customer operating habits influencing the way they work to achieve mutual benefit.
  • Ability to work in fast paced changing environment.
  • Proven questioning and analytical skills.
  • Proven problem solving and decision making skills for complex queries.

JOB CORE COMPETENCIES

  • Verbal and written communication.
  • Delighting customers.
  • Networking/Liaison.
  • Persuading and selling.
  • Drive for results.
  • Analytical thinking.
  • Team work.

APPLICATION PROCEDURE

All applications must have an application/cover letter and detailed curriculum vitae indicating the position being applied for in the subject line and should be sent by email to vacancies@zanaco.co.zm no later than Tuesday, 23rd January, 2018.

Kindly note that you MUST attach copies of qualifications along with the application/cover letter and curriculum vitae.

ONLY SHORTLISTED APPLICANTS WILL BE COMMUNICATED TO.

Zanaco provides equal opportunity in employment for all qualified persons and prohibits discrimination in employment (women are encouraged to apply)

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Relationship Manager – Emerging Agriculture

Zambia National Commercial Bank Plc (Zanaco) is inviting applications from suitably qualified and experienced individuals for the following job aimed at contributing to the Bank’s strategic vision, in the Commercial Division under the Commercial & Agriculture Banking Department to be based in Lusaka:

RELATIONSHIP MANAGER – EMERGING AGRICULTURE

JOB PURPOSE

To manage and sustain a portfolio of Commercial Banking customers, building long term relationships based on efficient and reliable support for their business. This is achieved particularly through quick risk decisions and managing consistency and quality of operational service.

Under the supervision of the Head Emerging Agriculture, the following are among the Job Key Responsibilities:

  • Responsible for business development both with new and existing customers.
  • Cross sell full commercial and agriculture product set as a primary objective.
  • Adjust risk portfolio contributions as well as other performance metrics such as customer satisfaction.
  • Develop a relationship plan for customers including sales and contact strategy.
  • Develop and implement a client-calling schedule to visit all clients in the portfolio.
  • Identify and take ownership of sales leads generated from associate Business Unit stakeholders.
  • Conduct annual review of customers’ borrowing facilities (and interim review if customer circumstances dictate).
  • Work with specialists like Transactional Services, Trade Finance and Treasury to maximise sale of these products to customers.
  • Take overall responsibility for the Bank’s relationship with customers including negotiation of pricing and service levels.
  • Determine the products that are most effective in meeting customers’ needs and be able to sell these, at short notice, both reactively and proactively.
  • Monitor and ensure adherence to risk service standards.
  • Produce call reports in agreed format for all scheduled significant business meetings, these should be filed in the shared folder and customer file.
  • Research, create and follow up on a target list for potential new business.
  • Identify priority customers to assess their present and potential contribution.
  • Manage and control portfolio within agreed limits by monitoring daily excesses to ensure that client facilities are managed within the parameters set by Credit Risk.
  • Work in partnership with Credit Analysis Specialist on new and existing credit applications, providing guidance on credit appetite and consulting with Credit Risk team as appropriate.
  • In the event of credit quality deterioration, the Relationship Manager (RM) will be responsible for producing briefs and associated updates.
  • Ensure proper segmentation codes applied against assigned portfolio of customers.
  • Interact frequently and closely with all clients to analyse and establish ongoing needs and to assist clients to better understand their financial requirements.
  • Accurately and efficiently process customer mandates/documentation requirements for financial facilities.
  • Plan and implement annual credit reviews for the portfolio.
  • Explain and structure/customise credit loan facility options, parameters and qualifying criteria.
  • Support customers in the completion of credit application information requirements.
  • Notify customers regarding the approval/decline of credit loan facilities.
  • Explore alternative solutions in the event of declines from Credit.
  • Monitor clients due for repayments and ensure collections are effected.
  • Manage and control industry sector, client exposure, and securities held to contain risk.
  • Complete disclosure to the customers in terms of service fees, and commissions.
  • Manage the performance contribution of support staff.
  • Any other responsibilities or tasks as maybe assigned by management.

INTERNAL/EXTERNAL CONTACT

  • External: Client/Customers.
  • Internal: All Divisions.




QUALIFICATIONS AND EXPERIENCE

  • Degree in Economics, Finance, Sales or Marketing or Equivalent.
  • At least four (4) years Sales experience.
  • Credit knowledge, relationship management focused resources.
  • Good knowledge of general banking practices and procedures.
  • A good current knowledge of different industry sectors and sector risk profiles/ trends.
  • A thorough knowledge of multi-level products available to commercial/agriculture banking customers and pricing structures.
  • A good knowledge of competitor offerings and structures.
  • A good knowledge of the Companies Act for correct documentation/ mandate preparation purposes.

JOB CORE COMPETENCIES

  • Verbal and written communication.
  • Delighting customers.
  • Networking/Liaison.
  • Persuading and selling.
  • Drive for results.
  • Analytical thinking.
  • Team work.
  • Strong numerical skills and financial acumen.
  • Negotiation skills.

APPLICATION PROCEDURE

All applications must have an application/cover letter and detailed curriculum vitae indicating the position being applied for in the subject line and should be sent by email to vacancies@zanaco.co.zm no later than Tuesday, 23rd January, 2018.

Kindly note that you MUST attach copies of qualifications along with the application/ cover letter and curriculum vitae.

ONLY SHORTLISTED APPLICANTS WILL BE COMMUNICATED TO.

Zanaco provides equal opportunity in employment for all qualified persons and prohibits discrimination in employment (women are encouraged to apply).

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